1. INTRODUCTION

This Privacy Policy explains how NESST LLC (“NESST,” “We,” “Our,” or “Us”) collects, uses, discloses, and protects personal information when You (“You” or “Your”) use Our services, including our website, retreats, and mobile application (collectively, the “Services”). By using Our Services, You agree to the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

We collect different types of information in order to provide and improve Our Services to You:

2.1. Personal Information You Provide Us Directly

•Account Information: When You sign up for Our Services, We may collect Your name, email address, phone number, address, and other relevant details.

•Booking Information: When You book a retreat, We may collect information such as Your payment details, preferred retreat dates, and any special requests.

•Health and Well-being Information: To customise Your experience, We may ask for information on health conditions, dietary requirements, or other preferences. This information will only be used to enhance Your retreat experience and ensure safety and comfort.

•Communication Data: Any feedback, comments, or inquiries You submit may be stored so We can respond and improve Our Services.

2.2. Information We Collect Automatically

•Usage Data: We may collect data on how You interact with Our website and Services, including IP addresses, browser type, and device information.

•Cookies: We use cookies and similar technologies to improve Your experience on Our website. Please refer to Our Cookie Policy [insert link to Cookie Policy if applicable] for more information.

3. HOW WE USE YOUR INFORMATION

We use the information We collect for the following purposes:

•To Provide Services: To manage Your account, process bookings, and provide the retreat experiences You request.

•To Communicate with You: To send You booking confirmations, respond to inquiries, and notify You of any changes or updates to Our Services.

•To Personalize Your Experience: To tailor Your retreat experience based on Your preferences and health information.

•To Improve Our Services: To analyse how users interact with Our Services so We can improve and develop new offerings.

•To Comply with Legal Obligations: To fulfill any legal requirements and resolve disputes.

4. SHARING YOUR INFORMATION

We respect Your privacy, and We do not sell Your personal information. However, We may share Your information in the following circumstances:

•Service Providers: We may share Your information with trusted third-party service providers who help Us deliver Our Services, such as payment processors, accommodations, instructors, and transport providers. These providers are contractually obligated to protect Your information and use it only as necessary to provide the services on Our behalf.

•Legal Requirements: We may disclose Your information if required by law, regulation, or legal process (such as a court order or subpoena).

•Business Transfers: In the event of a merger, acquisition, or sale of Our business assets, Your information may be transferred as part of the transaction. We will notify You of any such change.

5. SECURITY OF YOUR INFORMATION

We take the security of Your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse. However, please note that no system is completely secure, and We cannot guarantee the absolute security of Your data.

6. RETENTION OF YOUR INFORMATION

We will retain Your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce Our agreements. When We no longer need Your information, We will securely delete or anonymize it.

7. YOUR DATA PROTECTION RIGHTS

Depending on Your location, You may have certain rights under data protection laws, including:

•Right to Access: You can request a copy of the personal information We hold about You.

•Right to Rectification: You can ask Us to correct inaccurate or incomplete information.

•Right to Erasure: You can request that We delete Your personal information under certain circumstances.

•Right to Object: You can object to the processing of Your data for certain purposes.

•Right to Withdraw Consent: You can withdraw Your consent at any time if We rely on consent to process Your information.

To exercise any of these rights, please contact us at info@nesst.world.

8. INTERNATIONAL DATA TRANSFERS

NESST operates globally, and Your information may be transferred to, stored, and processed in countries outside Your own. We will take appropriate measures to ensure that Your data remains protected in accordance with this Privacy Policy and applicable data protection laws.

9. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and We encourage You to review their privacy policies before providing any information.

10. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children under 18. If We become aware that We have collected information from a child under 18, We will promptly delete that information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in Our practices or for other operational, legal, or regulatory reasons. We will notify You of any significant changes by posting the updated policy on Our website and indicating the date of the latest revision.

12. CONTACT US

If You have any questions, comments, or concerns about this Privacy Policy or Our privacy practices, please contact Us at:

Email: info@nesst.world

Phone: +44 7873649697

Effective Date: 12/07/2024